Overcoming Conflict
: Dealing With Difficult People And Situations

Discover the Right Way to Handle Conflict Conflict is an unavoidable part of life, but you can control how you respond to it. You have a choice. Difficult situations can make you want to be angry, retaliate, or get even or conflict can help you grow in empathy, honesty, and acceptance. It''s up to you. Overcoming Conflict gives you the confidence you need to solve disagreements. You''ll learnwhat causes conflicthow to properly discuss differences and issuesthe power of forgivenesspractical steps to reconciling relationshipsthe biblical perspective on conflict resolution By applying the principles in this book, you will develop new patterns of behavior that will significantly improve your personal and professional relationships and give you greater peace of mind when conflicts arise.